Avaya Awarded the 2008 Product of the Year Award
The Consumer Interaction Solutions Magazine has awarded Avaya the 2008 Product of the Year Award. Avaya’s Proactive Outreach for Financial Services helps financial companies use outbound communications and self service to drive new efficiencies, improve cost-savings and enhance customer experiences. With this solution, financial companies can enhance their contact center capabilities by using outbound self service to [...]

Cisco launches new partner channel network
Cisco has announced the introduction of a new partner sales channel called The Consumer Channel Network. This new channel, available in the United States and Canada, will provide resellers with resources, tools and training for selling the Linksys by Cisco product line of Connected Home Products. According to Bob Gregerson, Vice President, North American Sales, Cisco’s [...]

Iformata choses Level 3
Level 3 Communications, Inc. today announced that it has expanded its relationship with Iformata, LLC, a telepresence and video conferencing solutions provider. As Iformata’s primary provider of IP services, Level 3 will deliver that company’s high-bandwidth traffic via Internet protocol virtual private network (IP VPN) across its fully integrated multiprotocol label switching (MPLS) platform.  “We rely on [...]

Cisco Shares Emerging Threats for 2009
Cisco today released a security report that warns that Internet-based attacks are becoming increasingly sophisticated and specialized as profit-driven criminals continue to hone their approach to stealing data from businesses, employees and consumers. In the 2008 edition of the Cisco® Annual Security Report, the company identifies the year’s top security threats and offers recommendations [...]

Turner Broadcasting System choses Polycom Telepresence
Polycom announced that Turner Broadcasting System, Inc. (TBS, Inc.), a leader in global media, has deployed Polycom telepresence solutions worldwide to improve collaboration among the global network of TBS, Inc. brands. Polycom immersive, room and personal telepresence solutions are used across business functions allowing TBS, Inc. employees to work together more effectively and efficiently across distances. [...]

Alcatel-Lucent Shifting Strategy to the Web 2.0 / 3.0
Telecom equipment giant Alcatel-Lucent is making a strategic shift towards web-enabled communications. Their plan is to combine the trusted capabilities of the network environment with the creative communications services of the web (Web 2.0, Web 3.0 and beyond). This transformation will allow billions of customers to use millions of websites from any device guaranteeing security, quality, [...]

Nortel stock in trouble?
Nortal has received notification from the New York Stock Exchange that their stock has fallen below the NYSE standard. Nortel fails to mee the criteria for NYSE common stock as a result of Nortel’s common shares having an average closing price of less than US$1.00 per share during the consecutive 30 trading days ended December 9, [...]

ShoreWare Call Manager now Citrix ready
ShoreTel, Inc., (NASDAQ: SHOR)  announced that the company’s ShoreWare Call Manager suite has received Citrix Ready certification from Citrix Systems, Inc. (NASDAQ:CTXS), the global leader in application delivery infrastructure. Certification signifies that features in the ShoreWare Call Manager Suite run seamlessly in the Citrix XenApp environment, providing knowledge workers and call center agents with industry leading [...]

XO and Digium Interoperability
XO Communications (OTCBB: XOHO) and Digium®, the Asterisk® Company, today announced that Digium?s Switchvox® IP PBX has been certified to work with XO?s award-winning Session Initiation Protocol trunking solution, XO SIP. The certification will streamline the adoption of XO SIP by users of the award-winning Switchvox telephony system and offer them a cost-effective and efficient [...]

Covad Certifies PBX?s for their renewed IA product
Covad Communications Company, a leading national provider of voice and data communications, today announced it has certified IP PBXs from TalkSwitch, Grandstream, Vertical and Epygi for its new Covad Integrated Access service. IP PBXs certified by Covad include: TalkSwitch IP PBX equipped for VoIP (models 244/248vs, 284/288vs, 484/488vs and 844/848vs) Grandstream GXE502X ALL-IN-ONE IPPBX Vertical Xcelerator IP Epygi [...]