Mitel partners, certified dealers, vendors and installers in Maryland

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National directory of business telephone systems and data network dealers and technicians - Mitel

If you are searching for local Avaya partner / dealers, Mitel technician, Mitel equipment etc, you have come to the right place. Using our directory you can easily find the right Mitel dealers, partners, technicians or specialists nearest you.




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How it works

  1. Enter your zipcode above
  2. Choose the Mitel options on the next page
  3. Select the Specific Mitel Services you are looking for or add more vendors
  4. Enter your contact details and your preferred contact method
  5. The most qualified Mitel partner, technician, specialists and/or dealers will get your request so that they can contact you, assess your situation, and compete for your business. You will not receive spam and will only be contacted by the ones you requested.


Mitel highlight


Mitel


Mitel has a huge portfolio of applications, call processing solutions and intuitive desktop devices. With products like the Mitel SX-200 for medium small businesses to the Carrier grade Mitel 3600 Hosted Key System.

Mitel has been in the enterprice communication business for over 30 years. Today Mitel is more an IP Communications company with it's focus on very specific vertical and horizontal applications and markets.

Mitel is very proactive with SIP and sponsors industry communities as the SIP Forum and the SIP center. Mitel started implementing SIP in desktop producrt and is moving to provide SIP support for more products as the Mitel 3300 IP Communications Platform (ICP)

Some of Mitels more best-selling products include: 3300 ICP and the Mitel 3600 Hosted Key System.

Currently one of there most groundbreaking products is the Mitel vPoint HD. This is VCON's latest software client for personal conferencing. vPoint HD not only encompasses the highest quality audio and video on the market today, but also includes features and functionality that move it beyond a desktop videoconferencing application. Since recently we have included Mitel vPoint HD consultants in our directory.

Mitel Multimedia Contact Center

Today’s contact center customers want the flexibility to contact you in the media of their choice – voice, email, web chat, or fax – and expect you to be just as responsive in these media as you traditionally have been on the phone. As a result, businesses need a solution that allows them to efficiently integrate and maintain service levels across all types of communication, as well as monitor and report on them.

Mitel’s Multimedia Contact Center enables you to accomplish this. It transforms a typical voice ACD operation into a fully enabled multi-channel contact center that can:

  • Efficiently deliver service to customers in the media of their choice
  • Maintain service levels across all contacts, ensuring all customer inquiries are addressed in a timely manner
  • Capture more detailed customer information than is possible during voice communications
  • Assist customers in completing online transactions, information queries or other web-based experiences with web chat
  • Protect against liability and customer claims with accurate tracking and reporting on all contact types.

The Mitel Multimedia Contact Center integrates with Microsoft Exchange® 2000+ and Microsoft Office 2000+ using Microsoft Outlook® plug-ins to provide:

  • Automated routing of all supported media types (where voice is first optimized via Mitel’s Voice Automatic Call Distribution)
  • Real-time monitoring of all multimedia enabled agents and queues Historical reporting of all supported media types Agent forecasting for voice only.

Mitel

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Legal Disclaimer The Mitel equipment vendors shown to you in our search results are ordered by customer feedback, geographic proximity to your location and other factors. PBX-installers.com is not affiliated with Mitel directly.